FuturixAI01
Separate records
Production logs, purchase orders and project plans lived in different systems and sheets.
How Varaha Infra connects
production and purchase data.
Varaha Infra uses ZeroDesk to connect production updates, purchase records and project status in one place.
- Customer
- Infrastructure manufacturing
- Teams
- Production, purchase, projects
- Product
- ZeroDesk
- Rollout
- 6 weeks
- Industry
- Manufacturing
About Varaha Infra.
Varaha Infra manufactures and supplies for infrastructure projects. Production, purchase and project teams each depend on the others’ numbers to plan the week.
Varaha Infra’s challenge.
Each team kept its own records, and weekly reviews were spent reconciling them.
02
Status by phone
Managers called around to learn whether material had arrived or a batch was done.
03
Late surprises
Delays surfaced at the weekly review, after they had already hit the schedule.
What we built with ZeroDesk.
ZeroDesk connects the existing systems, so every team works from the same current figures and can ask for status in plain words.
01
Connected records
Production logs, purchase records and project plans linked in one workspace.
02
One current status
Each order shows production, material and delivery status side by side.
03
Early alerts
Late material or slipped batches are flagged to the project owner the same day.
How Varaha Infra rolled out ZeroDesk.
- Weeks 1–2
Map the data
Listed the records each team uses and who owns them.
- Weeks 3–4
Connect systems
Linked production logs, purchase records and project plans.
- Week 5
Status views
Set up per-order status and same-day alerts.
- Week 6
Weekly review
Moved the weekly review onto the shared status view.
Before and after ZeroDesk.
| Before | With ZeroDesk | |
|---|---|---|
| Status | Collected by phone | Read from one view |
| Figures | Different per team | Same for everyone |
| Delays | Found at the weekly review | Flagged the same day |
| Reviews | Reconciling numbers | Making decisions |
Varaha Infra results.
- 5 hrs
- Saved per manager each weekTime no longer spent chasing status.
- 1
- Source of truth for statusShared by production, purchase and projects.
- 30%
- Shorter weekly reviewsAverage over the first two months.
- Same day
- Delay alertsInstead of at the next review.
“Our reviews are about decisions now, not about whose numbers are right.”
Connected systems.
- Production logs
- Purchase records
- Project plans
- Spreadsheets
What other teams can take from this.
- Agree who owns each record before connecting anything.
- Show production, material and delivery side by side per order.
- Run the weekly review from the shared view from day one.
FAQ
Varaha Infra case study FAQs.
What does ZeroDesk connect at Varaha Infra?
Production logs, purchase records and project plans, so production, purchase and project teams work from the same current figures.
How are delays caught earlier?
Late material or slipped batches are flagged to the project owner the same day, instead of at the weekly review.
How long did the rollout take?
Six weeks: mapping data owners, connecting systems, setting up status views, then running the weekly review from the shared view.